At dreamji, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming programme is built around you — because your wellbeing comes first, always.
dreamji is more than just an online casino and sports betting platform — we are a community of Filipino players who love the thrill of the game. But we also know that for some players, gambling can stop being fun and start becoming a problem. That is why responsible gaming is not just a checkbox for dreamji — it is a core part of how we operate every single day.
As a platform operating under PAGCOR regulatory oversight, dreamji is required to maintain robust responsible gaming measures. But we go beyond the minimum. Every dreamji player has access to a full suite of free, easy-to-use tools that put you in control of your gaming experience — from deposit limits to full self-exclusion. No questions asked, no judgment, no waiting period for the tools that matter most.
Whether you are a casual player in Quezon City who enjoys a few rounds of slots on the weekend, or a sports betting enthusiast in Cebu who follows every PBA game, dreamji wants your experience to stay enjoyable. The moment it stops being fun, we want to help you take a step back.
Remember: Gambling is a form of entertainment, not a way to make money. Never gamble with money you cannot afford to lose, and never chase your losses. If you find yourself doing either of these things, it is time to use our responsible gaming tools.
Under PAGCOR regulations, online gambling in the Philippines is strictly restricted to individuals who are 21 years of age or older. This is not just a dreamji rule — it is Philippine law. dreamji enforces this requirement rigorously through our Know Your Customer (KYC) verification process, which requires every player to submit a valid government-issued ID before making their first deposit or withdrawal.
Accepted Philippine government IDs for age verification include: PhilSys National ID, Philippine Passport, SSS ID, UMID, GSIS ID, PRC ID, Voter's ID, and Driver's Licence. All documents are verified by our compliance team and stored securely in accordance with our Privacy Policy.
If dreamji discovers that a player is under 21 years of age, the account will be immediately suspended, all funds will be returned, and the matter will be reported to PAGCOR as required by regulation. We encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms.
dreamji uses multi-layer age verification. In addition to document checks, our system flags accounts where behavioural patterns suggest a player may be underage. If you suspect a minor is using the dreamji Platform, please contact us immediately at [email protected].
Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many players do not realise they have a problem until it has already affected their finances, relationships, or mental health. dreamji encourages all players to regularly check in with themselves using the questions below.
Do you spend more money on gambling than you originally planned?
Do you gamble to escape stress, anxiety, loneliness, or other negative feelings?
Have you tried to cut back on gambling but found it difficult or impossible?
Do you chase losses — gambling more to try to win back money you have lost?
Has gambling caused problems with your family, friends, work, or finances?
Do you lie to people close to you about how much time or money you spend gambling?
Do you feel restless, irritable, or anxious when you are not gambling?
If you answered "yes" to two or more of these questions, you may be experiencing problem gambling. Please use the dreamji responsible gaming tools below, or reach out to our support team for confidential assistance.
Every dreamji player has free, instant access to the following responsible gaming tools directly from their account settings. These tools are designed to help you stay in control — use them proactively, not just when things go wrong.
Set daily, weekly, or monthly caps on how much you can deposit into your dreamji account. Limits take effect immediately when reduced.
Restrict the maximum amount you can lose within a defined period. Once your loss limit is reached, you cannot place further bets until the period resets.
Set a maximum session duration. When your time is up, dreamji will automatically log you out and send you a session summary.
Receive regular on-screen reminders showing how long you have been playing and how much you have wagered during your current session.
Temporarily suspend your dreamji account for 24 hours, 7 days, 30 days, or a custom period. Your account is locked for the full duration.
Permanently close your dreamji account and be excluded from the Platform for a minimum of 6 months. Self-exclusion requests are processed within 24 hours.
How to Access These Tools: Log in to your dreamji account, go to Account Settings → Responsible Gaming, and select the tool you need. All tools are free and available 24/7. If you need help activating any tool, our live chat support team is always available.
Self-exclusion is the most powerful responsible gaming tool available on dreamji. When you self-exclude, your account is permanently closed for the duration of the exclusion period, and you will be prevented from creating a new account during that time. dreamji takes self-exclusion requests seriously and processes them with the urgency they deserve.
To request self-exclusion, contact our support team via live chat or email at [email protected] with the subject line "Self-Exclusion Request." Our team will process your request within 24 hours and confirm via email when your account has been closed.
Self-exclusion at dreamji applies to the dreamji Platform only. If you wish to exclude yourself from all PAGCOR-licensed online gambling platforms in the Philippines, please contact PAGCOR directly through their official channels.
Most dreamji players enjoy the Platform responsibly. Here are some practical tips to keep your gaming experience positive and within healthy boundaries:
If you or someone you know is struggling with problem gambling, please do not hesitate to reach out. Help is available, and seeking it is a sign of strength, not weakness. dreamji's support team is available 24/7 and all conversations are treated with complete confidentiality.
dreamji Support: Contact our responsible gaming team at [email protected] or via 24/7 live chat on the Platform. Our team is trained to assist players who are experiencing difficulties and can activate any responsible gaming tool on your behalf.
In addition to dreamji's internal support, the following organisations provide free, confidential assistance to individuals and families affected by problem gambling in the Philippines:
Remember: asking for help is the bravest thing you can do. Problem gambling is a recognised health condition, not a moral failing. With the right support, recovery is absolutely possible.
Our responsible gaming programme is built on six pillars that protect every player on the dreamji Platform — from first-time players in Davao to seasoned bettors in Manila.
dreamji operates under PAGCOR oversight, which mandates strict responsible gaming standards. Our tools and policies are reviewed regularly to ensure full compliance with Philippine gaming regulations.
Every dreamji account requires government ID verification before any financial transactions. No exceptions. We use multi-layer checks to ensure the Platform is never accessible to minors.
Deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — all free, all instant, all available 24/7 from your dreamji account settings. No barriers, no delays.
Our customer support team includes staff specifically trained in responsible gaming. Whether you need to set a limit or request self-exclusion, help is always one message away.
dreamji's system continuously monitors for patterns that may indicate problem gambling — such as rapid loss chasing or unusually long sessions — and proactively reaches out to affected players.
When you need to stop, dreamji makes it easy. Self-exclusion requests are processed within 24 hours, your balance is returned, and you are removed from all marketing — no questions asked.
Join thousands of Filipino players who enjoy dreamji responsibly. Set your limits, play within your means, and keep the game fun. When you are ready to play, dreamji is ready for you.
21+ only. Gambling is addictive. Know when to stop. Play responsibly.