Last Updated: May 2026 | Effective Date: May 1, 2026
Your Privacy Matters to dreamji: This Privacy Policy explains exactly what personal data dreamji collects from you, why we collect it, how we use and protect it, and what rights you have under Philippine law. We encourage you to read it carefully. If you have questions, our Data Protection Officer is always available.
dreamji ("dreamji," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the dreamji Platform at https://dreamji.app. This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
This Policy applies to all personal data collected through the dreamji website, mobile-optimised platform, customer support channels, and any other touchpoint where you interact with dreamji. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions, which govern your use of the dreamji Platform as a whole.
For the purposes of the Data Privacy Act of 2012, dreamji is the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. dreamji determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
dreamji has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.
dreamji is registered with the National Privacy Commission (NPC) of the Philippines as required under the Data Privacy Act of 2012. Our data processing activities are conducted in accordance with NPC guidelines and PAGCOR regulatory requirements.
dreamji collects personal data from you in the following categories, depending on how you interact with the Platform:
When you create a dreamji account, we collect: full legal name, date of birth, gender, nationality, residential address (including city, province, and postal code), email address, and mobile number.
To comply with PAGCOR regulations and Philippine AML laws, we collect copies of government-issued identification documents (e.g., Philippine passport, PhilSys ID, SSS ID, UMID, driver's licence), proof of address documents, and selfie photographs for identity verification purposes.
We collect information necessary to process deposits and withdrawals, including GCash account numbers, PayMaya account details, bank account numbers, and debit card details (card number, expiry, and billing address). We do not store full card numbers on our servers — payment data is tokenised by our PCI-DSS compliant payment processors.
We record all financial transactions (deposits, withdrawals, bonus credits) and gaming activity (games played, bets placed, outcomes, session durations) associated with your account. This data is required for regulatory compliance, dispute resolution, and responsible gaming monitoring.
We automatically collect technical data when you access the Platform, including: IP address, device type and model, operating system, browser type and version, screen resolution, referring URL, and session timestamps.
We retain records of communications between you and dreamji, including live chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Name, DOB, address, email | Account creation, KYC |
| KYC Documents | Government ID, selfie | Regulatory compliance |
| Financial | GCash number, bank account | Payment processing |
| Gaming Activity | Bets, game history, sessions | Service delivery, RG monitoring |
| Technical | IP address, device, browser | Security, fraud prevention |
| Communications | Chat logs, emails | Support, dispute resolution |
dreamji processes your personal data for the following specific purposes:
Under the Data Privacy Act of 2012, dreamji processes your personal data on the following legal bases:
dreamji does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
All third parties who process personal data on behalf of dreamji are required to enter into a Data Sharing Agreement or Data Processing Agreement that obligates them to protect your data to the same standard as dreamji, in compliance with the Data Privacy Act of 2012.
dreamji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. Our standard retention periods are as follows:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | 5 years after account closure | PAGCOR / AML regulations |
| KYC Documents | 5 years after account closure | AMLC requirements |
| Transaction Records | 5 years after transaction date | Tax & AML obligations |
| Gaming Activity Logs | 3 years after last activity | Regulatory & dispute resolution |
| Support Communications | 2 years after resolution | Legitimate interest |
| Marketing Consent Records | Until consent withdrawn + 1 year | Legal obligation |
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
dreamji implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
Your Role in Security: While dreamji takes every reasonable precaution to protect your data, you also play an important role. Keep your dreamji password confidential, enable two-factor authentication on your account, and contact support immediately if you suspect any unauthorised access to your account.
dreamji uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The types of cookies we use are:
You can manage your cookie preferences at any time through your browser settings or the dreamji cookie preference centre. Note that disabling strictly necessary cookies will affect the functionality of the Platform.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by dreamji:
To exercise any of your data privacy rights, contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days as required by NPC regulations. We may need to verify your identity before processing your request.
The dreamji Platform is strictly intended for individuals who are 21 years of age or older, as required by PAGCOR regulations governing online gambling in the Philippines. dreamji does not knowingly collect personal data from individuals under the age of 21.
If dreamji discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question (subject to any legal retention obligations), and return any deposits made. If you are a parent or guardian and believe your child has registered on the dreamji Platform, please contact us immediately at [email protected].
We encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. dreamji supports the use of such tools as part of our broader responsible gaming commitment.
Some of dreamji's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, dreamji ensures that appropriate safeguards are in place, including:
By using the dreamji Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.
dreamji may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email and/or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The date of the most recent revision is always displayed at the top of this page. We recommend reviewing this Policy periodically. Your continued use of the dreamji Platform after the effective date of any revised Policy constitutes your acknowledgement of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by dreamji, please contact us through the following channels:
Data Protection Officer (DPO):
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the dreamji Platform.
Response Time: We aim to respond to all privacy-related enquiries within 15 business days.
NPC Complaints: If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at www.privacy.gov.ph (external regulatory body — not a dreamji link).
We don't just comply with the law — we go further to make sure every dreamji player's personal data is handled with the care and respect it deserves.
dreamji is fully compliant with Republic Act No. 10173 (Data Privacy Act of 2012) and registered with the National Privacy Commission. Your rights as a Filipino data subject are protected at every step.
Every piece of data you send to dreamji is protected by 256-bit SSL/TLS encryption — the same standard used by BPI, BDO, and GCash. Your personal and financial information is never transmitted in plain text.
dreamji does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to provide and improve the dreamji Platform and to comply with our legal obligations.
Access, correct, delete, or port your personal data at any time. dreamji's DPO responds to all verified data rights requests within 15 business days, as required by NPC regulations.
Payment data processed through GCash, PayMaya, and bank transfers is handled exclusively by PCI-DSS certified processors. dreamji never stores raw card numbers on its own servers.
In the unlikely event of a data breach, dreamji will notify the NPC and all affected players within 72 hours of discovery — exceeding the minimum standard and keeping you informed at all times.
Your data is protected, your rights are respected, and your privacy is our priority. Join thousands of Filipino players who trust dreamji for a safe, secure gaming experience.
21+ only. Please play responsibly. Gambling is addictive. Know when to stop.